Last updated: [1/1/2026]

This policy applies to all purchases made on The Millaverse.

Digital Goods

All purchases of virtual coins and digital content are final and non-refundable, except in cases of technical error or duplicate charges.

Eligible Refund Cases

Refunds may be issued if:

• A technical error caused duplicate billing
• The purchased coins were not delivered due to a system failure

Refund requests must be submitted within 7 days of the transaction.

How to Request a Refund

Contact our support team with:

• Your account email
• Transaction ID
• Description of the issue

Email: billing(at)millamino(dot)com

Approved refunds will be issued to the original payment method.